Hard Conversations – How to Strategically Manage Conflicts at Work

Power Skills

How to Strategically Manage Conflicts at Work

Launch and Learn Webinar

Tuesday, March 4th, 2025

12 -1 pm NST

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Paul Pelletier LL.B. CAPS PMP

http://www.paulpelletierconsulting.com

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LEARNING OBJECTIVES  

  • Understand how to effectively reduce and manage conflicts.
  • Reinforce that conflicts are normal and can be used to create better solutions to problems if they are handled well. 
  • Enhance conflict management skills and awareness. 
  • Learning how to have effective hard conversations to resolve conflicts. 
  • Practicing conflict management through role plays.

 

Speaker's profile:

Paul Pelletier LL.B. CAPS PMP

Paul is a ground-breaking expert specializing in workplace respect, workplace civility, diversity/inclusion, leadership, and conflict management. Paul uses his skills and experiences as a corporate lawyer, professional speaker, manager, project manager and business leader in his work and is a regular presenter at global conferences and events. Paul is the past Chair of Diversity and Inclusion at the Attorney General Of BC, Legal Services Branch and both a member of the Métis Nation of BC and of the 2SLGBTQI+ community. He is also the author of two books, including The Workplace Bullying Handbook. He is represented by the National Speakers Bureau.

In his relatable, insightful and entertaining keynotes and workshops, he shares powerful stories that leave audiences inspired to improve their leadership skills, build respectful, inclusive workplaces where both staff and patients/clients/stakeholders thrive and effectively handle conflicts and hard conversations. Paul’s websites are: pushingpastimpossible.com and http://www.paulpelletierconsulting.com

Paul’s healthcare clients include almost all of Canada’s Dental Associations, dental clinics, optometry clinics and a range of other healthcare providers. His other clients include Intel, AT& T, American Airlines, The American Society of Travel Advisors, the Royal Canadian Mounted Police, Peel Regional Police, The Travel Institute, Hollyburn Properties, Cora, professional associations, universities, law firms, and the Project Management Institute (PMI). He has presented at conferences all over the world including Dubai, Switzerland, Italy, England, and throughout the United States and Canada. He has over 300 events under his belt. He is fluently trilingual and can offer keynotes and training in English, French and Spanish.



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Information

Type of category: Online Training

Type of activity: Power Skills

Date: 4 March 2025

Hour: 12:00 to 13:00

Number of PDUs: 1

Price - In-Person

Students: Free

Members: Free

Non members: $10.00

Location

Virtual